Samantha Lind
About Samantha Lind
Samantha Lind is a Frontend Engineer II based in London, England, with a diverse background in customer operations and adjudication. She has held various roles at Flux and Easol, and holds a Master of Science from Birkbeck, University of London.
Current Role at Easol
Samantha Lind currently holds the position of Frontend Engineer II at Easol, where she has been employed since 2023. Her role involves developing and maintaining user-facing features, contributing to the overall user experience of the platform. She continues to work in London, England, focusing on frontend development tasks.
Previous Experience at Flux
Samantha Lind has a notable history with Flux, where she worked in various capacities from 2019 to 2022. Initially, she served as the Customer Operations Lead for a year, followed by a role as Head of Customer for another year. During her tenure, she was based in London, England, and was responsible for enhancing customer engagement and operational efficiency.
Educational Background
Samantha Lind earned a Master of Science degree in Politics of Population, Migration and Ecology from Birkbeck, University of London, completing her studies from 2019 to 2021. Prior to that, she obtained a Bachelor of Arts in Ancient History from Macquarie University, where she studied from 2011 to 2015. Her educational background provides a foundation for her analytical and problem-solving skills.
Experience at Financial Ombudsman Service
Before her roles at Flux, Samantha Lind worked as an Adjudicator at the Financial Ombudsman Service from 2018 to 2019. In this position, she was involved in resolving disputes between consumers and financial businesses, applying her analytical skills to assess cases and provide fair outcomes.
Career Progression at UKCP
Samantha Lind began her career at UKCP, where she held two positions from 2013 to 2018. She started as a Complaints and Conduct Officer for two years and then transitioned to a Case Manager role for three years. Her responsibilities included managing complaints and ensuring compliance with organizational standards.