Samantha Olson
About Samantha Olson
Samantha Olson is a Project Manager at Easy Clocking, where she has worked since 2016. She has previous experience in customer service and training roles within the call center industry.
Work at EasyClocking
Samantha Olson has been serving as a Project Manager at EasyClocking since 2016. In this role, she oversees various projects, ensuring they are completed on time and within budget. Her responsibilities include coordinating with team members, managing project timelines, and communicating with stakeholders. With eight years of experience at EasyClocking, she has contributed to the company's growth and efficiency in project management.
Previous Experience in Customer Service
Before joining EasyClocking, Samantha Olson worked at Skycom Call Center in El Salvador as a Client Relations Consultant from 2015 to 2016. Her role involved managing customer interactions and providing support to enhance client satisfaction. Additionally, she worked at The Office Gurus, where she was a Call Center Representative in 2012 and later served as the Training and Development Department Coordinator from 2012 to 2014. These positions provided her with a strong foundation in customer service and team management.
Education and Expertise
Samantha Olson earned a Bachelor of Business Administration from Miami Dade College. This academic background equipped her with essential skills in business management, project planning, and organizational behavior, which she applies in her current role as a Project Manager. Her education has been instrumental in her professional development and her ability to lead projects effectively.
Career Timeline
Samantha Olson's career began in 2012 at The Office Gurus, where she worked as a Call Center Representative for nine months. She then transitioned to a Coordinator role in the Training and Development Department, serving for two years. In 2015, she joined Skycom Call Center as a Client Relations Consultant for six months before moving to EasyClocking in 2016. This timeline highlights her progression in the customer service and project management fields.