Ana Djulia Santos

Ana Djulia Santos

Customer Experience @ EBANX

About Ana Djulia Santos

Ana Djulia Santos is a Customer Experience professional with a background in sales. She worked at Berry Global, Inc. for two years before joining EBANX, where she has been employed for five years.

Current Role at EBANX

Ana Djulia Santos has been working at EBANX since 2019 in the Customer Experience department. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for users of EBANX's services. Her responsibilities include addressing customer inquiries, resolving issues, and implementing feedback to improve service delivery.

Previous Experience at Berry Global, Inc.

Before joining EBANX, Ana Djulia Santos worked at Berry Global, Inc. as a Menor Aprendiz in the Sales department from 2015 to 2017. During her two years in this position, she gained valuable experience in sales processes and customer interactions, contributing to her foundational skills in customer service.

Professional Background

Ana Djulia Santos has built her career in customer service and experience management. Starting her professional journey at Berry Global, Inc., she transitioned to EBANX, where she has continued to develop her expertise in customer relations. Her background reflects a commitment to understanding customer needs and enhancing their overall experience.

Career Timeline

Ana Djulia Santos began her career in 2015 at Berry Global, Inc., where she worked for two years. In 2019, she joined EBANX, marking a significant step in her professional development. Over the past five years at EBANX, she has focused on customer experience, showcasing her dedication to the field.

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