Ana Esperança
About Ana Esperança
Ana Esperança serves as the Compliance Coordinator at EBANX in Curitiba, Brazil, where she focuses on governance integrity and adherence to the company's Code of Conduct. With a background in customer service and compliance, she has contributed to various roles within EBANX and co-founded ENÊ, an organization aimed at empowering Black leaders.
Work at EBANX
Ana Esperança has been serving as the Compliance Coordinator at EBANX since 2021. In this role, she focuses on maintaining integrity in governance practices and ensuring adherence to the company's Code of Conduct in daily operations. Prior to her current position, she held various roles within EBANX, including Customer Services Assistant, JR Customer Services Analyst, PL Customer Services Analyst, and SR Compliance Analyst. Her extensive experience at EBANX spans several years and includes significant contributions to the Compliance and Governance teams.
Education and Expertise
Ana Esperança has a diverse educational background. She studied at PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul, where she completed a Pós-Graduação in Direitos Humanos, Responsabilidade Social e Cidadania Global from 2020 to 2021. She also holds a Bachelor's degree in Journalism from UniBrasil Centro Universitário, which she completed from 2005 to 2009. Additionally, she studied Neurociências at PUCRS from 2020 to 2021 and has an incomplete Bachelor's degree in Cinema from Faculdade de Artes do Paraná, attended from 2011 to 2015.
Background
Before her tenure at EBANX, Ana Esperança co-founded ENÊ - Aceleradora de líderes negras, where she worked from 2019 to 2020. Her earlier career includes a three-year period at Itaú Unibanco as a Customer Services Analyst. Ana has progressively advanced her career in customer service and compliance roles, demonstrating a commitment to ethical practices and governance.
Achievements
Ana Esperança actively participates in the Diversity Committee at EBANX, contributing to initiatives that promote inclusivity and diversity within the organization. She is involved in various compliance-related functions, including ensuring adherence to regulations and policies, managing anti-fraud solutions, and auditing regional payment partners. Her focus on human rights within the corporate environment highlights her commitment to ethical standards.