Bruna Miranda
About Bruna Miranda
Bruna Miranda is a Customer Experience Assistant at EBANX, with a background in customer service roles at Vivo (Telefônica Brasil) and experience as an intern at the Tribunal Regional Eleitoral do Paraná.
Current Role at EBANX
Bruna Miranda serves as a Customer Experience Assistant at EBANX, a position she has held since 2021. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for clients. Her work contributes to the overall customer satisfaction and operational efficiency of the company.
Previous Experience at Vivo
Prior to her current role, Bruna Miranda worked at Vivo (Telefônica Brasil) in various customer service positions. She was an Atendente Vivo Para Resolver from 2019 to 2021, and an Atendente de Relacionamento Procon from 2018 to 2019. Additionally, she held the position of Atendente de Operações Jr. from 2016 to 2018. Her experiences at Vivo provided her with extensive knowledge in customer relations and problem resolution.
Internship at Tribunal Regional Eleitoral do Paraná
Bruna Miranda completed a seven-month internship at the Tribunal Regional Eleitoral do Paraná in 2012. This role allowed her to gain practical experience in a governmental setting, contributing to her professional development and understanding of public service operations.
Education in Information Technology Management
Bruna Miranda studied at UNINTER Centro Universitário Internacional, where she pursued a degree in Gestão da Tecnologia da Informação. She completed her studies in 2023, achieving the title of Tecnólogo. This educational background supports her current role in customer experience by providing her with a solid foundation in technology management.