Bruno Matumoto
About Bruno Matumoto
Bruno Matumoto is a Merchant Success Analyst at EBANX, with a background in engineering and logistics. He has held various roles in companies such as Denso do Brasil and Groupe Renault, and possesses expertise in email marketing and data analysis.
Work at EBANX
Bruno Matumoto has been employed at EBANX as a Merchant Success Analyst since 2020. In this role, he focuses on enhancing the success of merchants by implementing effective communication strategies and analyzing customer feedback. He utilizes tools such as Salesforce Pardot for email marketing development and communication initiatives. His work involves organizing product launches and managing regulatory changes for cross-border customers, ensuring that merchants receive the necessary support to thrive in the market.
Previous Experience
Prior to his current position, Bruno Matumoto worked at Groupe Renault as a Logistics Operation Analyst from 2016 to 2019. He contributed to logistics operations in Curitiba and the surrounding region. Before that, he served as a Process Engineering Intern at Denso do Brasil for eight months in 2013 to 2014. Additionally, he gained teaching experience as a Computer Numeric Control teaching assistant at the Federal University of Paraná in 2012.
Education and Expertise
Bruno Matumoto holds a Bachelor of Mechanical Engineering from Universidade Federal do Paraná, which he completed from 2010 to 2016. He furthered his education by studying Mechanical Engineering at the University of Missouri-Kansas City for one year in 2014 to 2015. He also achieved a Specialization in Industrial Engineer 4.0 from Universidade Federal do Paraná between 2018 and 2020. His expertise includes email marketing development using HTML and CSS, data analysis with Excel, SQL, and Tableau, and programming knowledge in VBA, Javascript, and Python.
Mentorship and Training
Bruno Matumoto participated in a two-month Excellence Mentorship program with Melver, focusing on the financial market. This program provided him with insights and skills relevant to his current role in merchant success, enhancing his ability to support merchants effectively in the financial landscape.