Camila Andrete Gonçalves
About Camila Andrete Gonçalves
Camila Andrete Gonçalves is a Customer Operations Assistant at EBANX in Curitiba, Paraná, Brazil, where she has worked since 2021. She is recognized for her strong communication skills and a scientific approach to problem-solving, stemming from her background in biology.
Work at EBANX
Camila Andrete Gonçalves has been employed at EBANX as a Customer Operations Assistant since 2021. Her role involves enhancing customer interactions and providing support to clients. Located in Curitiba, Paraná, Brazil, she has developed her skills in customer service during her time at the company. Camila actively seeks out learning opportunities to improve her capabilities in customer support, contributing to the overall efficiency of the operations team.
Previous Experience in Customer Support
Before joining EBANX, Camila worked at Grupo Services as a customer support representative for six months in 2021. In this position, she gained valuable experience in addressing customer inquiries and providing solutions. Additionally, she worked briefly as a sales associate at Lojas Pague Menos in 2019, where she developed her communication skills and customer engagement techniques.
Education and Expertise
Camila studied at Universidade Tecnológica Federal do Paraná, where she achieved a Licenciatura from 2020 to 2023. Her educational background has equipped her with knowledge that she applies in her customer service role. Camila's expertise includes strong communication skills and a scientific approach to problem-solving, which she leverages to enhance customer experiences.
Background in Biology
Camila has a background in biology, which informs her approach to customer experience. She applies her scientific knowledge to problem-solving, allowing her to analyze situations methodically. This background contributes to her ability to understand customer needs and provide effective support.