Cristiane Souza
About Cristiane Souza
Cristiane Souza is a Compliance Assistant specializing in AML and KYC, currently working at EBANX in Curitiba, Brazil. She has a diverse background in customer service and compliance roles across various companies in the region.
Current Role at EBANX
Cristiane Souza holds the position of Compliance Assistant specializing in Anti-Money Laundering (AML) and Know Your Customer (KYC) at EBANX. She has been with the company since 2021 and continues to work in Curitiba, Paraná, Brazil. In this role, she is responsible for ensuring compliance with regulatory requirements and internal policies related to financial transactions.
Previous Experience in Compliance and Backoffice
Prior to her current role, Cristiane Souza worked at Juno as a Risk and Compliance professional, focusing on customer registration from 2021 for seven months. She also gained experience at Connecty Pay as a Backoffice Assistant for five months in 2020. Her background includes various roles that have contributed to her expertise in compliance and operational support.
Career History in Customer Service and Call Centers
Cristiane Souza has a background in customer service, having worked at DBM Call Center as a Junior Operator from 2015 to 2017 and at Brasil Telecom as a Call Center Agent from 2012 to 2015. Additionally, she worked at Atento as a Pension Consultant from 2017 to 2019 and at IESDE as a Collection Agent for four months in 2015. These roles have provided her with a solid foundation in customer interaction and service delivery.
Educational Background in Management Processes
Cristiane Souza studied at Centro Universitário UniDomBosco, where she earned a Curso Superior de Tecnologia (CST) in Management Processes from 2019 to 2021. She also attended Unicesumar, completing a program in Management Processes from 2016 to 2018. Her education has equipped her with the knowledge and skills necessary for her roles in compliance and management.