Elrimar Rodrigues Saraiva
About Elrimar Rodrigues Saraiva
Elrimar Rodrigues Saraiva is a Customer Operation Analyst at EBANX, where he has worked since 2018. He previously served as a Customer Services Agent at the same company and has a background in Comércio Exterior from Faculdade Estácio Atual.
Work at EBANX
Elrimar Rodrigues Saraiva has been employed at EBANX since 2017, initially serving as a Customer Services Agent for a duration of one year. In 2018, Elrimar transitioned to the role of Customer Operation Analyst, where he has continued to work for six years. His contributions are based in Curitiba, Brazil, where he has developed expertise in customer operations and support.
Education and Expertise
Elrimar Rodrigues Saraiva studied at Faculdade Estácio Atual, where he focused on Comércio Exterior (Foreign Trade) from 2008 to 2012. This four-year program provided him with foundational knowledge and skills relevant to international trade and customer operations, which he applies in his current role at EBANX.
Background
Before joining EBANX, Elrimar worked at Rumo ALL as an Analista de Operações (Operations Analyst) from 2013 to 2016. This three-year experience in operations allowed him to gain valuable insights into operational processes and customer service, which he later utilized in his roles at EBANX.
Professional Experience
Elrimar Rodrigues Saraiva has accumulated significant professional experience in customer operations over the years. His tenure at EBANX and previous role at Rumo ALL has equipped him with a strong understanding of customer service dynamics and operational efficiency within the financial technology sector.