Felype Kichiro
About Felype Kichiro
Felype Kichiro is a Customer Operation Assistant currently employed at EBANX in Curitiba, Brazil. He previously worked at Vivo (Telefônica Brasil) as a Social Media Attendant from 2017 to 2019 and studied Design at UniBrasil Centro Universitário from 2013 to 2017.
Work at EBANX
Felype Kichiro has been employed at EBANX as a Customer Operation Assistant since 2021. In this role, he is responsible for managing customer inquiries and ensuring a smooth operational process. His position contributes to the overall customer experience at EBANX, a company known for its payment solutions in Latin America. He has been part of the team for three years, working from Curitiba, Paraná, Brazil.
Previous Experience at Vivo
Before joining EBANX, Felype Kichiro worked at Vivo (Telefônica Brasil) as an Atendente de Redes Sociais from 2017 to 2019. During his two-year tenure, he was based in Curitiba e Região, Brasil. His responsibilities included handling social media interactions and providing customer support, which helped him develop skills in communication and customer relations.
Education and Expertise
Felype Kichiro studied at UniBrasil Centro Universitário, where he earned a degree in Design from 2013 to 2017. His education provided him with a foundation in design principles, which may complement his current role in customer operations by enhancing his problem-solving and creative thinking skills.
Background
Felype Kichiro is based in Curitiba, Paraná, Brazil. His professional journey includes significant experience in customer service roles, particularly in social media and operational support. This background has equipped him with valuable skills in customer engagement and service delivery.