Géssica Gois
About Géssica Gois
Géssica Gois is a Compliance Analyst Jr at EBANX, where she has worked since 2021. She has previous experience in customer service roles and holds degrees in Processos Gerenciais and Cinema e Audiovisual.
Current Role at EBANX
Géssica Gois serves as a Compliance Analyst Jr at EBANX, a position she has held since 2021. In this role, she is responsible for ensuring that the company's operations comply with relevant laws and regulations. Her work contributes to the overall integrity and security of the organization's processes.
Previous Experience in Customer Service
Before her current role, Géssica worked at EBANX as a Customer Services Agent from 2019 to 2021. During this two-year period, she provided support to customers, addressing inquiries and resolving issues to enhance customer satisfaction. This experience laid the foundation for her transition into compliance.
Work History at Grupo Services and GRUPO SEGURADOR BANCO DO BRASIL E MAPFRE
Géssica's early career includes a position at Grupo Services, where she worked as an Atendente for seven months in 2016. Prior to that, she spent a year at GRUPO SEGURADOR BANCO DO BRASIL E MAPFRE in São Carlos e Região, Brasil, also as an Atendente. These roles provided her with valuable customer service experience.
Education in Processos Gerenciais
Géssica studied at Pontifícia Universidade Católica do Paraná, where she earned a degree in Processos Gerenciais. This educational background has equipped her with essential skills in management and organizational processes, which are applicable in her current compliance role.
Education in Cinema e Audiovisual
In addition to her management studies, Géssica attended UNESPAR - Universidade Estadual do Paraná, where she pursued a degree in Cinema e Audiovisual. This diverse educational background reflects her interests and skills in both management and creative fields.