Guilherme Henrique Nichel
About Guilherme Henrique Nichel
Guilherme Henrique Nichel is the Partner Relations & Strategy Manager at EBANX, where he has worked in various roles since 2017. He possesses over a decade of experience in the financial and payments industry, specializing in fraud prevention strategies and managing partnerships.
Current Role at EBANX
Guilherme Henrique Nichel currently serves as the Partner Relations & Strategy Manager at EBANX. He has held this position since 2022, contributing to the company's strategic initiatives in Curitiba, Paraná, Brasil. In this role, he is responsible for negotiating contracts, fees, and partnerships with both existing and new providers. He supports the Product and IT teams during the product and feature discovery process and collaborates with the growth and expansion team to achieve business goals.
Previous Experience at EBANX
Guilherme has extensive experience at EBANX, where he worked in various roles from 2017 to 2022. He began as a Finance Analyst JR, progressing to Finance Analyst PL, and then to Fraud Prevention SR Analyst. He also served as a Risk and Fraud Prevention Coordinator. His roles involved managing fraud prevention strategies, chargeback management, and improving approval and conversion rates. This diverse experience has equipped him with a deep understanding of the financial operations within the company.
Experience in the Financial Sector
Guilherme has over a decade of experience in the financial and payments industry. He has worked in various capacities, including roles at HSBC and Bradesco. His experience includes positions such as Estagiário, Analista de Risco Operacional I, and Analista Administrativo SR. This background has provided him with a solid foundation in risk management and operational analysis within financial institutions.
Education and Qualifications
Guilherme studied at Universidade Federal do Paraná, where he earned a degree in Gestão da Qualidade, achieving a Técnologo qualification from 2010 to 2013. He also completed a Pós-graduação Lato Sensu - MBA in Administração e Negócios at UniDomBosco. His educational background supports his expertise in management and business operations within the financial sector.
Expertise in Payment Industry
Guilherme possesses extensive knowledge of the Brazilian payment industry, which he shares with internal teams to enhance company operations. His expertise includes managing relationships with acquirers and sub-acquirers, developing fraud prevention strategies, and leading high-performance teams. He has a proven track record in chargeback management and improving approval and conversion rates, making him a valuable asset in the financial services sector.