Isabela Silva
About Isabela Silva
Isabela Silva is a Customer Operation Assistant at EBANX, with a diverse educational background in law and education. Originally from Belém do Pará and raised in Amapá, she brings a unique cultural perspective to her work.
Work at EBANX
Isabela Silva has been employed at EBANX as a Customer Operation Assistant since 2021. In this role, she is responsible for managing customer interactions and ensuring a high level of service. Her experience in customer operations contributes to the efficiency of the team and enhances customer satisfaction.
Education and Expertise
Isabela Silva has a solid educational background in law and education. She studied at Universidade Estácio de Sá, where she earned a Bacharelado em Direito in 2013. She continued her studies in law, completing a Pós-Graduação em Direito Publico from 2013 to 2015. Additionally, she pursued a Pós-Graduação em Gestão e Docência do Ensino Superior from 2015 to 2017, focusing on higher education management.
Background
Isabela Silva is originally from Belém do Pará and was raised in Amapá, Brazil. This diverse cultural background informs her work and interactions. She has experience in various roles, including customer service and journalism, which adds to her versatility in professional settings.
Previous Work Experience
Before her current role at EBANX, Isabela Silva worked at Companhia de Eletricidade do Amapá as an intern in customer service for 11 months in 2010. She also served as an Analista de Notícias - Jornalista at Midia Mix from 2018 to 2019. Her previous positions have equipped her with skills in customer relations and communication.
Interests and Influences
Isabela Silva has a passion for literature and the geek universe. These interests influence her creative approach to work, allowing her to bring unique perspectives and ideas to her professional responsibilities.