Ligia Castagnoli
About Ligia Castagnoli
Ligia Castagnoli is a Strategic Negotiations Analyst at EBANX, with a background in customer service and marketing. Her diverse experiences, including working as an international flight attendant, have shaped her skills in organization, communication, and cultural awareness.
Work at EBANX
Ligia Castagnoli has been employed at EBANX as a Strategic Negotiations Analyst since 2021. In this role, she contributes to the company's strategic initiatives and negotiations, leveraging her extensive experience in customer service and communication. Her position is based in Curitiba, Paraná, Brazil, where she applies her skills to enhance the company's operations and client relationships.
Previous Experience in the Airline Industry
Before joining EBANX, Ligia Castagnoli worked as an International Flight Attendant for Etihad Airways from 2013 to 2020. This role involved extensive face-to-face customer service and required adaptability and cultural awareness, skills she developed while living abroad in Abu Dhabi, United Arab Emirates. Her experiences in the airline industry have significantly shaped her professional capabilities.
Background in Marketing
Ligia Castagnoli began her career in the marketing sector, serving as a Marketing Department Assistant at GRPCOM - Grupo Paranaense de Comunicação from 2011 to 2013. During her two years at Rádio 98FM, Mundo Livre FM, and Cultura FM, she gained valuable insights into marketing strategies and customer engagement.
Education and Expertise
Ligia Castagnoli studied Comunicação Social - Relações Públicas at UFPR, where she earned her Bacharelado from 2007 to 2010. This educational background provided her with foundational knowledge in communication and public relations, which she has applied throughout her career in various roles.
Personal Skills Development
Throughout her career, Ligia Castagnoli has developed key personal skills such as organization, communication, and cultural awareness. Her passion for travel has also influenced her professional journey, allowing her to align her personal interests with her career goals effectively.