Wallace Gregorio

Customer Experience Agent @ EBANX

About Wallace Gregorio

Wallace Gregorio is a Customer Experience Agent at EBANX, where he has worked since 2019. He is dedicated to personal growth, has a strong interest in languages, and engages in research across social, cultural, and psychological fields.

Work at EBANX

Wallace Gregorio has been employed at EBANX as a Customer Experience Agent since 2019. In this role, he focuses on enhancing customer interactions and ensuring satisfaction. His responsibilities include addressing customer inquiries, providing support, and contributing to the overall improvement of customer service processes. His tenure at EBANX spans five years, during which he has developed skills in customer engagement and service delivery.

Previous Experience at ISAE/FGV

Before joining EBANX, Wallace Gregorio worked at ISAE/FGV - Instituto Superior de Administração e Economia as an Auxiliar administrativo from 2016 to 2017. His role involved administrative support tasks that contributed to the efficient operation of the institution. This experience provided him with foundational skills in administration and organizational processes.

Education and Expertise

Wallace Gregorio is dedicated to continuous personal development and growth. He actively engages in research within social, cultural, and psychological fields, which reflects his commitment to understanding diverse perspectives. His strong interest in learning new languages further demonstrates his desire to expand his knowledge and skills.

Personal Interests and Development

Wallace Gregorio has a passion for the arts and values intellectual expansion. He is involved in re-evaluating and reconstructing personal concepts while being mindful of biases. This approach indicates his focus on personal growth and understanding of complex ideas, contributing to his overall development.

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