Mazen Hazem
About Mazen Hazem
Mazen Hazem is a Quality Analyst Supervisor with extensive experience in quality assurance and business improvement. He has worked at Ecco Outsourcing since 2017 and previously held various roles at Etisal International Co from 2010 to 2017.
Current Role at ECCO Outsourcing
Mazen Hazem serves as a Quality Analyst Supervisor at ECCO Outsourcing. He has held this position since 2017, contributing to the company's quality assurance processes for over seven years. His role involves overseeing quality analysis and ensuring that the company's standards are met consistently.
Previous Experience at Etisal International Co
Prior to his current role, Mazen Hazem worked at Etisal International Co in various capacities. He was a Senior Quality Assurance and Business Improvement Specialist from 2016 to 2017. Before that, he served as a Quality Control Senior Specialist from 2013 to 2015, and as a Quality Control Specialist from 2012 to 2013. His experience at Etisal International Co spans a total of five years.
Early Career in Call Center Operations
Mazen Hazem began his career at Etisal International Co as a Call Center Agent for the Etisalat local account from 2010 to 2011. This role laid the foundation for his subsequent positions in quality control and assurance, providing him with valuable insights into customer service operations.
Expertise in Quality Assurance
With a strong background in quality assurance and control, Mazen Hazem has developed expertise in evaluating and improving business processes. His roles have involved implementing quality standards and conducting assessments to enhance service delivery in the organizations he has worked for.