Nourhan Baghdady
About Nourhan Baghdady
Nourhan Baghdady is a Human Resources Specialist at Ecco Outsourcing and has extensive experience in customer service and human resources across multiple companies. Currently based in Egypt, Baghdady has worked in various roles since 2012, including positions at Telecom Egypt and Vodafone Global Enterprise.
Work at ECCO Outsourcing
Nourhan Baghdady has served as a Human Resources Specialist at ECCO Outsourcing since 2013. In this role, she has been involved in various HR functions, contributing to the management and development of the workforce. Her responsibilities include recruitment, employee relations, and performance management. Her tenure at ECCO Outsourcing spans over 11 years, indicating her commitment to the organization and its goals.
Current Role at Telecom Egypt
Nourhan Baghdady has been working at Telecom Egypt as a CRM Specialist since 2014. With nearly a decade of experience in this position, she focuses on customer relationship management, ensuring effective communication and support for clients. Her role in Gizeh, Al Jizah, Egypt, highlights her expertise in the telecommunications sector.
Experience at Vodafone Global Enterprise
Nourhan Baghdady has also been employed at Vodafone Global Enterprise as a Customer Service representative since 2012. This role, which she has held for over 12 years in Berks, West Berkshire, United Kingdom, involves providing support and assistance to customers, enhancing their experience with the brand. Her experience in this position complements her HR background.
Professional Background
Nourhan Baghdady has built a diverse professional background in human resources and customer service. Her experience spans multiple industries, including telecommunications and outsourcing. This varied background equips her with a unique perspective on employee and customer engagement, contributing to her effectiveness in her current roles.