Helen Jones C Eng Mice
About Helen Jones C Eng Mice
Helen Jones is the Chief Customer Officer - Global at EcoOnline Global, where she has worked since 2024. With a background in Mathematical Engineering and extensive experience in the Construction and Services sectors, she has held various leadership roles across multiple organizations.
Work at EcoOnline
Helen Jones currently serves as the Chief Customer Officer - Global at EcoOnline, a position she has held since 2024. Her role is based in London, England, United Kingdom. Prior to this, she worked as the Chief Customer Officer - Europe at EcoOnline from 2023 to 2024, where she was located in Stratford-upon-Avon. In her current position, she focuses on enhancing customer engagement and satisfaction on a global scale.
Education and Expertise
Helen Jones studied Mathematical Engineering at the University of Birmingham, where she achieved her MEng degree from 1999 to 2003. Her educational background provides her with a strong foundation in analytical and problem-solving skills, which she applies in her professional roles. She possesses significant experience in the Construction and Services sectors, along with expertise in operational roles with P&L responsibility.
Background
Helen Jones has a diverse professional background, having worked in various leadership roles across multiple organizations. She was the Director General Manager at Carillion from 2015 to 2016 and later held several positions at Alcumus, including Chief Operating Officer - Enterprise from 2020 to 2023. Her experience also includes serving as HR Director and Group Head of Mobilisations and Demobilisations at Carillion.
Achievements
Helen Jones has a proven track record of developing and leading diverse teams to achieve outstanding results. Her leadership style is characterized as energetic and results-focused. Throughout her career, she has held significant roles that demonstrate her ability to manage operational responsibilities effectively while also supporting functional positions.