Karianne Bihli Karlsen
About Karianne Bihli Karlsen
Karianne Bihli Karlsen is a Team Lead in Training & Consulting at EcoOnline Global, with extensive experience in customer service and training roles across various organizations. She has a diverse educational background, including studies in Folkloristics, Art History, and Cultural Studies.
Current Role at EcoOnline Global
Karianne Bihli Karlsen serves as the Team Lead Training & Consulting at EcoOnline Global. She has held this position since 2023, working on-site in Tønsberg kommune, Vestfold og Telemark, Norge. In her current role, she oversees training initiatives and consulting services, contributing to the development of effective training programs within the organization.
Previous Experience at Munio AS
Prior to her current role, Karianne worked at Munio AS, a part of EcoOnline Global, as Team Lead Support & Training from 2022 to 2023. During her tenure, she was responsible for leading support and training efforts, enhancing service delivery and client satisfaction. She has been with Munio AS since 2019, where she currently holds the position of Sjefshjelper.
Career Background in Customer Service
Karianne has extensive experience in customer service, having worked as a Kundebehandler at several organizations. She was employed at VG - Verdens Gang AS for two months in 2019, and at Cappelen Damm for 18 years from 2001 to 2019. Additionally, she worked at Universitetsforlaget and DRAMMENS MUSEUM FOR KUNST OG KULTURHISTORIE for one year each, where she further developed her customer service skills.
Educational Background
Karianne has a diverse educational background. She studied Folkloristikk at the University of Oslo from 1995 to 1996. She also attended Inland Norway University of Applied Sciences, where she achieved a foundational degree in Kunsthistorie from 1994 to 1995. Furthermore, she studied Kulturstudiet at the University of South-Eastern Norway, earning a Cand.mag degree from 1997 to 1999. Her early education includes a year at Voss folkehøgskule, focusing on Medialinjen from 1993 to 1994.