Natalie Gregg
About Natalie Gregg
Natalie Gregg serves as the Vice President of Customer Operations at EcoOnline Global, bringing extensive experience in customer operations and business development across various companies. She has held several leadership roles, including positions at Alcumus and 500px, and has a strong background in the software industry focused on workplace safety and international markets.
Work at EcoOnline
Natalie Gregg serves as the Vice President of Customer Operations at EcoOnline Global, a position she has held since 2023. In this role, she focuses on enhancing customer operations strategies to support EcoOnline's mission of improving workplace safety. Her work emphasizes making safety solutions user-friendly and cost-efficient. Natalie has also contributed to the transition and integration process during the acquisition of Alcumus Software by EcoOnline, showcasing her expertise in managing customer operations within a hybrid work environment.
Previous Experience at Alcumus
Before joining EcoOnline, Natalie Gregg held multiple positions at Alcumus from 2019 to 2023. She began as the Manager of Business Development, progressing to Director of Business Development for North America, and later served as the Vice President of Customer Operations. Her tenure at Alcumus included a focus on sales operations and business development, where she played a significant role in driving customer engagement and operational efficiency.
Education and Expertise
Natalie Gregg has a strong educational background in international commerce and global development. She studied at Hochschule Bremen, where she earned a Bachelor of Arts in International Business Management. Additionally, she completed a program at Niagara College. Her studies in HTML5 and Advanced CSS3 at HackerYou College of Technology further enhance her technical skills, enabling her to contribute effectively in the software industry.
Background in the Software Industry
Natalie has extensive experience in the software industry, particularly focusing on workplace safety, environmental, social, and governance (ESG) issues, and chemical management solutions. Her career includes roles at 500px and Fiix Software, where she managed business development and licensing. This diverse background equips her with a comprehensive understanding of customer needs and market dynamics across various international markets, including Canada, the US, and several European countries.
Internship and Early Career
Natalie Gregg began her career with an internship at MSC Mediterranean Shipping Company in Germany. She later worked as an Analyst at Niagara Falls Bridge Commission and as an Account Executive at 500px. These early roles provided her with foundational skills in analysis and account management, contributing to her subsequent success in business development and customer operations.