Nikolas Hiltunen
About Nikolas Hiltunen
Nikolas Hiltunen is a Key Account Manager specializing in Customer Success at EcoOnline Global, where he has worked since 2018. He has extensive experience in sales and account management, having held various positions at EcoOnline Oy and Edenred in Finland.
Current Role at EcoOnline Global
Nikolas Hiltunen currently serves as a Key Account Manager - Customer Success at EcoOnline Global. He has held this position since 2018, contributing to the company's focus on customer satisfaction and retention. His role involves managing key accounts and ensuring that clients receive optimal service and support.
Previous Experience at EcoOnline Oy
Nikolas Hiltunen has extensive experience at EcoOnline Oy, where he worked in various capacities. He began as a Sales Executive in 2017 for a duration of 10 months. Following this, he served as an Account Manager from 2015 to 2017 for two years, and then transitioned to the role of Account Manager - Customer Success from 2017 to 2018 for one year.
Background in Customer Service
Before joining EcoOnline, Nikolas Hiltunen worked at Edenred as a Customer Service Representative from 2014 to 2015 for seven months. He also held a position as Projektitoimihenkilö at Edenred for one month in 2014. His early career included a role as a Salesperson at INTERSPORT GROUP in 2011 for eight months.
Education and Qualifications
Nikolas Hiltunen studied at Hämeenlinnan yhteiskoulun lukio, where he achieved the Ylioppilas qualification from 2003 to 2005. He furthered his education at Haaga-Helia University of Applied Sciences, obtaining a Bachelor of Business Administration (BBA) in Marketing from 2007 to 2011.
Experience at FindCourses Finland Oy
Nikolas Hiltunen worked at FindCourses Finland Oy as an Account Manager from 2011 to 2014 for three years. This role contributed to his development in account management and customer relations within the educational services sector.