Silvia Carina Busch
About Silvia Carina Busch
Silvia Carina Busch is a Senior Director of Revenue Operations at EcoOnline Global, with extensive experience in operations and customer relations across various industries. She has held key positions at Quark Media House, Avanade, SCALES Group A/S, and Collano, demonstrating a strong ability to lead teams and drive strategic initiatives.
Current Role at EcoOnline Global
Silvia Carina Busch serves as the Senior Director of Revenue Operations at EcoOnline Global, a position she has held since 2024. In this role, she focuses on optimizing revenue processes and enhancing operational efficiency. Her leadership is characterized by a strategic approach that leverages data-driven insights to support business growth. Prior to this role, she was the Head of Operations at EcoOnline Global from 2019 to 2024, where she contributed to the company's operational strategy in Oslo, Norway.
Previous Experience at Quark Media House
Silvia Busch has extensive experience at Quark Media House, where she held multiple positions. She began her tenure in 2002 as a Customer Service Representative for seven months, later advancing to Customer Service Team Lead for another seven months. From 2003 to 2005, she served as Customer Relations Supervisor in the Neuchâtel Area, Switzerland. Her roles at Quark Media House provided her with foundational skills in customer service and team management.
Career at Avanade
At Avanade, Silvia Busch held several key positions from 2009 to 2019. Initially, she worked as an Executive Assistant for three years, where she supported senior management. She then advanced to Resource & Sales Operations Lead / Business Operations, a role she held for seven years. In this capacity, she was responsible for managing business operations and sales strategies, contributing to the company's operational success in Oslo and surrounding areas.
Operations Management Experience
Silvia Busch has experience in operations management, notably during her time at SCALES Group A/S in 2019, where she worked as Operations Manager / PMO for four months in Oslo, Norway. This role involved overseeing project management operations, which enhanced her skills in strategic planning and execution. Her ability to navigate complex business environments has been a significant asset throughout her career.
Background and Skill Set
Silvia Busch possesses a strong background in strategic planning and data-driven insights. Her expertise enables her to foster high-performing teams and drive initiatives that impact the bottom line across various industries. She is recognized as a transformative leader, adept at navigating matrix organizations, which enhances her effectiveness in complex business settings.