Brian Ng
About Brian Ng
Brian Ng is a Customer Support Executive at EcoVadis with a background in Chinese and Bilingual Studies from The Hong Kong Polytechnic University and experience in the tourism industry.
Current Position at EcoVadis
Brian Ng currently holds the position of Customer Support Executive at EcoVadis, a role he has occupied since July 2021. In this capacity, he is responsible for addressing customer inquiries, resolving complaints, and ensuring a satisfactory customer experience. This position builds on his previous customer service roles within the same company.
Previous Roles at EcoVadis
Prior to his current role, Brian Ng served as a Customer Support Specialist at EcoVadis from 2020 to 2021. He began his journey with the company as a Customer Engagement Intern from 2019 to 2020. These roles were based in Hong Kong SAR and provided him with valuable experience in customer relations and engagement.
Experience in Tourism Industry
Before joining EcoVadis, Brian Ng worked for JTB Hong Kong as a Tour Coordinator from 2018 to 2019. In this role, he coordinated tours, managed itineraries, and ensured a smooth travel experience for clients. Additionally, he completed an internship with the Nanjo-city Tourism Association in Okinawa, Japan, in 2016.
Background in Language Services
Brian Ng has extensive experience working as an Interpreter/Translator for several companies between 2016 and 2018. During this two-year period, he provided language translation and interpretation services, which further enhanced his communication skills and language proficiency.
Educational Background
Brian Ng graduated from The Hong Kong Polytechnic University with a Bachelor of Arts in Chinese and Bilingual Studies in 2018. Prior to that, he completed his high school education and obtained diplomas and certificates from Shatin Methodist College, where he studied from 2008 to 2014.