Gigi Ng
About Gigi Ng
Gigi Ng is a Customer Engagement Specialist at EcoVadis with extensive experience in supply chain management and a strong educational background from Cass Business School and King's College London.
Current Role at EcoVadis
Gigi Ng is currently serving as a Customer Engagement Specialist at EcoVadis. She has been with the company for over six years, having started in April 2017. In her role, she focuses on enhancing customer experiences and engagement strategies to drive client satisfaction and retention.
Previous Experience at SEC Industrial Battery Company
Before joining EcoVadis, Gigi Ng gained extensive experience in supply chain management at SEC Industrial Battery Company. She served in various roles over nearly five years, starting as a Supply Chain Executive from 2012 to 2013, then advancing to a Supply Chain Supervisor from 2013 to 2016, and finally taking on the role of Supply Chain Manager from 2016 to 2017. These roles provided her with a comprehensive understanding of supply chain dynamics and operational efficiencies.
Educational Background
Gigi Ng has a solid educational foundation with degrees from prestigious institutions. She earned a Bachelor of Science from King's College London, studying from 2008 to 2011. She furthered her education with a Master of Science degree from Cass Business School, which she completed between 2011 and 2012.
Transition from Supply Chain to Customer Engagement
Throughout her career, Gigi Ng has demonstrated versatility by transitioning from supply chain management to customer engagement. Her early career at SEC Industrial Battery Company was heavily focused on supply chain roles, which equipped her with critical skills in logistics and operations. Leveraging this background, she shifted her focus to customer engagement at EcoVadis, where she now applies her expertise to improve client interactions and outcomes.