Izabela Alot
About Izabela Alot
Izabela Alot is the Customer Success Advocate Team Leader at Ecovadis in Paris, with experience in quality coaching and client management roles in Finland and France.
Current Role at Ecovadis
Izabela Alot currently holds the position of Customer Success Advocate Team Leader at Ecovadis in Paris, Île-de-France, France. Since joining the company in November 2018, she has been responsible for leading and managing the Customer Success Advocate Team. Her role involves ensuring customer satisfaction and retention while overseeing team performance and operational excellence.
Professional Experience at Opuscapita
Izabela Alot's professional journey includes significant roles at Opuscapita in Helsinki, Southern Finland. Initially, she served as a Client Manager from 2014 to 2015 for 11 months, where she was responsible for managing client relationships and ensuring service delivery standards were met. Later, she rejoined Opuscapita as a Service Manager, continuing her commitment to client satisfaction and service management excellence.
Quality Coach Experience at Stream International
Izabela Alot worked as a Quality Coach at Stream International Sp Z O.o from 2010 to 2011 for one year. In this role, she was responsible for overseeing quality assurance processes and coaching team members to enhance performance and service quality. Her experience in quality coaching provided a strong foundation for her subsequent roles in customer success and service management.
Educational Background
Izabela Alot studied at Ludwig - Maximilians Universität München from 2001 to 2004 for three years. This educational background has equipped her with the knowledge and skills necessary for her roles in customer success and service management across different companies and regions.
International Work Experience
Izabela Alot has gained substantial international work experience through her roles in both Finland and France. Her positions at companies like Opuscapita in Helsinki and Ecovadis in Paris have given her a broad perspective and understanding of international business practices. This diverse experience has been pivotal in her career development and effectiveness in her current role.