Jihen Jlassi
About Jihen Jlassi
Jihen Jlassi is a Product Owner at EcoVadis in Tunis, Tunisia, with over a decade of experience in the IT and financial services industries. She has previously held positions at axefinance, NeoXam, and SunGard Global Trading.
Current Role at EcoVadis
Jihen Jlassi currently serves as a Product Owner at EcoVadis, located in Tunis, Tunisia. She started this role in May 2021. As a Product Owner, she is responsible for managing the product lifecycle, from conception through to delivery and support. Her role includes defining product vision, collaborating with stakeholders, and ensuring product development aligns with customer needs and business goals.
Previous Experience at axefinance
Prior to joining EcoVadis, Jihen Jlassi worked at axefinance as a Product Owner from 2019 to 2021. During her two-year tenure in Tunisie, she oversaw the development process, managed product backlogs, and worked closely with cross-functional teams including developers, designers, and stakeholders to deliver high-quality financial software solutions.
Role at NeoXam
Jihen Jlassi held the position of Senior Functional Help Desk Engineer at NeoXam for five years, from 2014 to 2019. In this role, she provided advanced technical support, managed customer queries, and facilitated the resolution of complex functional issues. Her extensive experience in troubleshooting and customer service significantly contributed to the efficiency of the help desk operations.
Consultant Implémentation at SunGard Global Trading
Jihen Jlassi worked as a Consultant Implémentation at SunGard Global Trading from 2011 to 2013. During these two years, she was involved in implementing trading solutions, conducting system tests, and ensuring the seamless integration of software applications into client environments. This role allowed her to gain valuable experience in the financial services industry.
Educational Background and Certifications
Jihen Jlassi holds a Diplôme National d'Ingénieur en Sciences Appliquées et Technologiques from the Institue Supérieur d'Informatique, which she achieved after three years of study from 2008 to 2011. Prior to that, she earned a Diplôme de technicien supérieur en réseaux informatiques from Institut Supérieur des Etudes Technologiques Charguia, where she studied from 2005 to 2008. Additionally, she is certified as a Professional Scrum Product Owner (PSPO®).