Jordan Pinches
About Jordan Pinches
Jordan Pinches is the Manager of Customer Success (Americas) at EcoVadis in Toronto, Ontario, with a background in strategy, change management, and corporate purpose across business and non-profit sectors.
Company
Jordan Pinches is currently working at EcoVadis, a company headquartered in Toronto, Ontario, Canada. EcoVadis specializes in providing sustainability ratings of businesses, aiming to help companies improve their sustainability practices. Jordan holds the position of Manager - Customer Success (Americas) and has been an integral part of the company for several years.
Title
Jordan Pinches holds the title of Manager - Customer Success (Americas) at EcoVadis. This role involves overseeing customer success operations and ensuring clients in the Americas region receive the support they need to achieve their sustainability goals.
Professional Experience
Jordan Pinches has extensive professional experience that spans over a decade. They worked at EcoVadis as Customer Success Team Leader from 2021 to 2022 and as Customer Success Manager from 2019 to 2021. Prior to EcoVadis, Jordan served as a Consultant at The Change Alliance from 2013 to 2017, and as Program Manager for Telosity within the same organization from 2012 to 2018. Additionally, Jordan was the Program and Partnership Director at SoChange from 2011 to 2012, and an Intern and Web Writer at Opportunity International Canada from 2010 to 2011. Jordan also briefly worked as a Program Assistant at Wycliffe College - University of Toronto in 2009.
Education and Expertise
Jordan Pinches has a strong educational background, having studied Corporate Social Responsibility and Sustainability at the University of Toronto - University of St. Michael's College, earning a Graduate Diploma in 2019. Jordan also achieved a Leadership Certificate from Arrow Leadership in 2014, an MTS in Urban/International Development from the University of Toronto in 2010, and a BA in History from Providence College in 2007. Their expertise includes strategy, change management, corporate purpose, and communications, with experience in both business and the non-profit sector.
Publications and Thought Leadership
Jordan Pinches co-authored the book 'For Goodness’ Sake: Satisfy the hunger for meaningful business.' This publication discusses the importance of meaningful business practices and how companies can align their missions with greater social good.