Michael Benitah
About Michael Benitah
Michael Benitah is the Manager of Customer Success for Southern Europe at EcoVadis, based in Paris.
Current Title and Role at EcoVadis
Michael Benitah is currently serving as the Manager for Customer Success in Southern Europe at EcoVadis, based in Paris. In his role, he oversees a team of over 10 individuals, including Account Managers and Customer Success Managers, managing a portfolio of more than 120 large and mid-size companies. His responsibilities include supporting customer satisfaction, revenue growth, contract renewals, upsell, and partnership reviews. Additionally, he acts as an account sponsor for customers managed by his team and collaborates cross-departmentally to drive the company's hyper growth and innovation.
Previous Roles at EcoVadis
Before his current role, Michael Benitah held various positions at EcoVadis. He served as Team Leader for Customer Success in Southern Europe from 2021 for 11 months and as Senior Customer Success Manager from 2019 to 2020 for a year, both in Paris. His experience at EcoVadis has contributed significantly to his expertise in customer success management and strategic partnerships.
Career at Quable and PALO IT
Michael Benitah expanded his professional experience at Quable, where he worked as an Account Executive from 2018 to 2019 in the Paris region. Prior to this role, he served as Sales Manager at PALO IT from 2017 to 2018, also in the Paris region. In these roles, he honed his skills in sales management and client engagement.
Positions at Capgemini
Michael Benitah spent a significant part of his career at Capgemini, holding several key roles. From 2015 to 2017, he was a Managing Consultant in Boulogne-Billancourt, preceded by his role as Strategic Account Manager from 2012 to 2014, and Major Account Manager from 2010 to 2011. His work at Capgemini solidified his capabilities in strategic account management and consulting.
Educational Background
Michael Benitah has a solid educational foundation with a Master 2 (M2) in IT Business from IAE Montpellier, completed in 2004. He also holds a Master’s degree in Informatique de Gestion from MIAGE de Toulouse, which he completed in 2003. His educational background provides a strong basis for his expertise in IT and business management.