Mona Cheng
About Mona Cheng
Mona Cheng is a Debt Collect Agent at Ecovadis in Paris with a diverse background in customer support, sales, and administration across multiple countries.
Current Position at Ecovadis
Mona Cheng is currently employed at Ecovadis in Paris, Île-de-France, France, where she works as a Debt Collect Agent. Her role involves managing overdue payments and working with clients to settle outstanding debts. This position builds on her extensive experience in customer support and administrative roles across different industries and countries.
Previous Roles in Customer Support and Sales
Mona Cheng has held various roles in customer support and sales. From 2016 to 2017, she worked as a Junior Customer Support Specialist at X-trade Brokers Dm Sa in Warsaw, Mazowieckie, Poland. In 2015, she served as a Sales Support Specialist at Huawei Technologies in Shenzhen, Guangdong, China, where she worked for 11 months. These roles have contributed to her expertise in managing customer relationships and providing support services.
Administrative and Management Experience
Mona Cheng has also acquired significant experience in administrative and management positions. She worked as an Administrative Manager at Tiktok in Poland and served as a Secretary at 華鑫生物科技集團 Regen Biotech Corp for 3 months from 2014 to 2015. These roles have equipped her with a broad range of skills in office management and administration across different corporate environments.
Educational Background
Mona Cheng has a diverse educational background. She earned her Doctorate in Philosophy, focusing on International Relations, from the University of Warsaw between 2014 and 2018. Prior to that, she completed her Master's in International Relations at the same university from 2012 to 2014. She also holds a Bachelor of Arts in Russian Language and Business from Tamkang University, which she attended from 2007 to 2011.
International Career Experience
Throughout her career, Mona Cheng has gained significant international experience. She has worked in multiple countries, including Poland, China, and France. Early in her career, she worked in Shenzhen, Guangdong, China, which provided her with valuable international exposure. Her proficiency in Russian, acquired during her undergraduate studies, further strengthens her capability to operate in diverse cultural and linguistic settings.