Al Ihsan Al Din
About Al Ihsan Al Din
Al Ihsan Al Din is an Office 365/Azure AD Engineer with extensive experience in Microsoft Exchange and cloud solutions. He has worked for various organizations, including AARP and ECS, and has a strong background in migration, technical support, and system engineering.
Current Role at ECS
Al Ihsan Al Din currently serves as an Office 365/Azure AD Engineer at ECS, a position he has held since 2021. In this role, he focuses on implementing and managing cloud solutions, specifically within the Microsoft ecosystem. His responsibilities include troubleshooting Multi-Factor Authentication (MFA) and login issues through the Azure AD Blade. He also interfaces with Microsoft to resolve issues related to M365 workloads, such as MS Teams, AAD Connect, ADFS, and OneDrive.
Previous Experience at AARP
Prior to his current role, Al Ihsan Al Din worked at AARP as a Microsoft Exchange 2010 Administrator from 2007 to 2015. During his eight years in this position, he was responsible for managing and maintaining Microsoft Exchange servers. His experience included utilizing PowerShell scripting to monitor Hub Transport Servers and Mailbox Servers through SolarWinds.
Professional Background at InfoReliance
Al Ihsan Al Din was employed at InfoReliance as an Office 365 Engineer from 2015 to 2018. In this role, he developed and tested plans for migrating over 20 GB of Public Folder data from on-premises Exchange 2016 to Office 365. His work contributed to the successful transition of email services to the cloud.
Technical Support Consultant Experience
Before his current position at ECS, Al Ihsan Al Din worked as a Technical Support Consultant at ECS from 2018 to 2021. In this capacity, he provided technical assistance and support for various Microsoft products and services. His experience in this role helped him to further develop his skills in cloud solutions and technical documentation.
Early Career and Migration Technician Role
Al Ihsan Al Din began his career as a Migration Technician at INDUS Corporation from 2005 to 2006. He worked for seven months, focusing on monitoring on-premise Exchange Hybrid Servers. He also held a position as a Sr Desktop Analyst at Yoh, A Day & Zimmermann Company in 2005, where he gained foundational experience in desktop support and system administration.