Anne Duffield
About Anne Duffield
Anne Duffield is an IT Support Specialist and New Employee Support Engineer at ECS, where she has worked since 2022. With previous experience in various IT roles, she specializes in onboarding new employees and training them on essential software and hardware.
Current Role at ECS
Anne Duffield serves as an IT Support Specialist and New Employee Support Engineer at ECS. She has held this position since 2022. In her current role, she focuses on facilitating the onboarding process for new employees, ensuring they are fully operational within four days. Her responsibilities include training new hires on VMware and O365 across various devices, such as desktops, laptops, and mobile devices.
Previous Experience at ECS
Prior to her current role, Anne Duffield worked at ECS in two capacities. She was an Information Technology Help Desk II for four months in 2021, and later served as a Field Technician for eight months from 2021 to 2022. During her time in these roles, she gained valuable experience in IT support and technical troubleshooting within the Albuquerque area.
Experience at Belcan
Anne Duffield worked as an ITSM Technician, Level 2, at Belcan from 2019 to 2021. In this role, she contributed to IT service management, enhancing operational efficiency and support processes. Her tenure at Belcan provided her with a solid foundation in IT support and service delivery.
Role at Collabera Inc.
In 2019, Anne Duffield was employed as an Elite Line Technician at Collabera Inc. for seven months. This position allowed her to develop her technical skills and gain experience in a fast-paced IT environment, further preparing her for her future roles in IT support.