Brandon Lahaie
About Brandon Lahaie
Brandon Lahaie serves as an Information Specialist 1 at the Federal Communications Commission, where he has contributed to improving public relations through effective customer service. He has a diverse educational background, including studies in Chinese Language and Literature, Design and Visual Communications, and Biblical Studies.
Work at ECS Federal, Inc.
Brandon Lahaie has been employed at ECS Federal, Inc. as a Federal Communications Commission Information Specialist 1 since 2014. In this role, he works in Gettysburg, Pennsylvania, as part of a team of 20 professionals focused on enhancing public relations for the FCC. His responsibilities include handling over 100 calls per day, addressing inquiries related to telephone, digital TV, cable, and cellular services. His efforts have contributed to a significant improvement in FCC government public relations with the U.S. populace.
Current Role at WellSpan Health
In addition to his role at ECS Federal, Inc., Brandon Lahaie has worked at WellSpan Health as a Switchboard Operator since 2014. This position, also based in Gettysburg, Pennsylvania, involves managing communication within the organization and assisting callers with their inquiries. His experience in this role complements his work in public relations at the FCC.
Education and Certifications
Brandon Lahaie has pursued various educational opportunities throughout his career. He studied at Tam Kang Language School, focusing on Chinese Language and Literature, and earned a certificate in 2010. He also attended Chattahoochee Technical College, where he studied Design and Visual Communications and received a certification in 2008. Additionally, he completed a program at The Bethel School of Supernatural Ministry, focusing on Bible/Biblical Studies and Leadership Development, earning a certificate in 2013. He holds an Associate of Science (A.S.) degree in Business Administration and Management from Shasta College, which he completed in 2016.
Previous Employment Experience
Before his current roles, Brandon Lahaie gained experience in various positions. He worked as a Bank Teller at Wells Fargo from 2011 to 2012 in the Redding, California area. He also served as a Backroom Team Member at Target from 2012 to 2013. These positions provided him with valuable customer service skills and experience in handling inquiries, which he applies in his current roles.