Christal Vitalien Walker
About Christal Vitalien Walker
Christal Vitalien Walker serves as the EPA VTC Bridge Operations Supervisor at ECS Federal, Inc., where she specializes in Tandberg video teleconferencing systems and has over 16 years of experience in video teleconferencing and IT/network systems.
Work at ECS Federal, Inc.
Christal Vitalien Walker has been employed at ECS Federal, Inc. since 2012, holding the position of EPA VTC Bridge Operations Supervisor. In this role, she oversees the video teleconferencing (VTC) operations for the U.S. Environmental Protection Agency (EPA) in RTP, NC. Her responsibilities include coordinating test calls with EPA business partners and providing VTC bridging services to over 800 Tandberg systems. Walker's work ensures that the VTC infrastructure is maintained for secure and reliable operations.
Education and Expertise
Walker studied at American Military University, where she earned a Bachelor's degree in Business Management from 2008 to 2011. Her educational background complements her extensive experience in video teleconferencing and IT/network systems, which spans over 16 years. She is also certified as a Pexip Infinity Technology Expert, indicating her proficiency in advanced video conferencing solutions.
Technical Skills and Specializations
Walker specializes in Tandberg video teleconferencing systems, demonstrating a deep knowledge of this specific technology. She coordinates test calls using various connectivity methods, including SIP, IP, ISDN, and Skype for Business. Additionally, she offers Tier 2 VTC support to callers of the EPA's national VTC Help Desk, showcasing her technical problem-solving abilities and commitment to providing effective support.
Background in Video Teleconferencing
With over 16 years of experience in the field of video teleconferencing and IT/network systems, Walker has developed a comprehensive understanding of the operational and technical aspects of VTC. Her role involves maintaining the VTC infrastructure, which is crucial for ensuring secure and reliable communications within the EPA. This extensive background positions her as a knowledgeable resource in the industry.