Lucy Bierer
About Lucy Bierer
Lucy Bierer is a UX Writer and Researcher currently working at ECS and volunteering at U.S. Digital Response. With extensive experience in communications and research, she has held various roles in organizations focused on digital solutions and public affairs.
Work at ECS
Lucy Bierer is currently employed at ECS as a UX Writer/Researcher. She has been in this role since 2023, working remotely from Washington, District of Columbia. In her position, she manages multiple work products across various clients in a fast-paced Agile environment. She collaborates with federal practice engineers and clients to define innovative solutions for online product experiences.
Education and Expertise
Lucy Bierer holds a Bachelor of Arts (B.A.) degree from the University of North Carolina at Chapel Hill, where she studied Peace, War & Defense with a double minor in Arabic and Electronic Communications. She has expertise in developing scalable UI/UX design templates and training resources. Additionally, she employs design tools such as Figma and FigJam for creating wireframes and prototypes and utilizes various UX research methods, including card sorting and task flow analysis.
Background
Lucy Bierer's professional background includes a diverse range of roles in communications, research, and UX design. Prior to her current position at ECS, she served as a Senior Manager of Communications at BBB National Programs from 2020 to 2023. She has also worked as a Matchmaker at Tawkify and held various research and analysis positions at organizations such as the Government Business Council and the International Republican Institute.
Volunteer Experience
Since 2022, Lucy Bierer has been a Projects Team Member and UX Researcher at U.S. Digital Response, contributing her skills as a volunteer. This role allows her to apply her UX research expertise in a meaningful way, supporting initiatives aimed at enhancing digital responses in the public sector.
Previous Roles and Experience
Lucy's previous roles include working as a Research Analyst and Senior Research Analyst at the Government Business Council, a Marketing and PR Consultant at Boyle Public Affairs, and a National Analyst in Marketing and Operations at Suyo PBC. She has also gained international experience as an English Teaching Fellow in Colombia and as a Fellow in UX Research and Design at General Assembly.