Mark Ware
About Mark Ware
Mark Ware is a ServiceNow Delivery Manager with over 20 years of experience in project and portfolio management. He has held various roles in multiple organizations, including Integrated Solutions Management and SOFtact Solutions, and specializes in business process development and implementation management.
Current Role at ECS
Mark Ware currently serves as the ServiceNow Delivery Manager at ECS, a position he has held since 2022. In this role, he is responsible for overseeing the delivery of ServiceNow solutions, ensuring that projects align with client needs and organizational goals. His work is based in North Carolina, United States, where he applies his extensive experience in business process development and implementation management.
Previous Experience at Integrated Solutions Management
Mark Ware has a significant history with Integrated Solutions Management, Inc. (ISM), where he held multiple roles. He worked as a Project Manager from 1999 to 2008, followed by a position as Senior Management Consultant from 2010 to 2015. He then advanced to Senior Engagement Manager from 2015 to 2018, and briefly served as Director of Resource Management in 2020. His tenure at ISM spanned nearly two decades, contributing to various projects in the Tampa/St. Petersburg, Florida area.
Experience in Project Management
With over 20 years of experience, Mark Ware specializes in designing and deploying project and portfolio management solutions. His expertise includes business process development, implementation management, and value realization. He has worked with various project management tools, including HP PPM, CA Clarity, Planview, and ServiceNow, which enhances his capability to manage complex projects effectively.
Educational Background
Mark Ware studied at the University of Phoenix, where he earned a Bachelor of Science degree in e-Business from 2002 to 2005. He also attended Auburn University for one year, focusing on Mechanical Engineering from 1980 to 1981. His educational background supports his extensive experience in project management and business processes.
Career Timeline
Mark Ware's career spans several notable positions in project management. He began as a Project Manager at Ryder System, Inc. from 1987 to 1997, followed by a role as PMO Program Manager at Lakeland Regional Medical Center from 2008 to 2010. He later worked as a ServiceNow Delivery Manager at SOFtact Solutions, LLC from 2020 to 2022. His diverse experience across various industries has equipped him with a comprehensive understanding of project management.