Michael Smart
About Michael Smart
Michael Smart is a Program Manager at ECS with a strong background in project management and IT service delivery. He holds an MBA in Project Management and has managed large teams and budgets throughout his career.
Work at ECS
Michael Smart has been serving as a Program Manager at ECS since 2019. In this role, he manages a team of 63 engineers and oversees an operating budget exceeding $14 million annually. His responsibilities include ensuring effective IT service delivery and managing various technical projects. His leadership in this capacity has contributed to the overall efficiency and performance of the organization.
Education and Expertise
Michael Smart studied at Frostburg State University, where he earned a degree in Economics with a focus on Accounting from 2004 to 2008. He furthered his education at Mount St. Mary's University, obtaining a Master of Business Administration (MBA) with a specialization in Project Management from 2011 to 2013. He holds multiple certifications, including Project Management Professional (PMP), Risk Management Professional (PMI-RMP), Certified Scrum Master (CSM), and ITIL v4, showcasing his expertise in project management and IT service delivery.
Background
Prior to his current role at ECS, Michael Smart held various positions in project management across different organizations. He worked as a Project Manager at the Association of State and Territorial Health Officials from 2014 to 2017 and at MasterControl from 2018 to 2019. His earlier experience includes a role at FINRA as Vendor/Client Services from 2009 to 2013 and as a Supporting Project Manager at S3- Shared Service Solutions, LLC from 2013 to 2014.
Achievements
Throughout his career, Michael Smart has demonstrated strong leadership and management skills. He oversees core technical groups, including VMWare, Linux, Windows, Storage, Backup, VDI, and Information Systems Security. His expertise in IT Service Delivery, Cloud Infrastructure, PaaS, SaaS, and Storage as a Service has positioned him as a knowledgeable leader in the field. His ability to facilitate team goals amidst competing priorities highlights his effective interpersonal skills.