Neil Leach
About Neil Leach
Neil Leach is a Field Service Engineer at ECS in Norman, Oklahoma, with over 20 years of experience supporting the United States Postal Service's mail processing machines. He has a background in engineering and business, and he specializes in managing server deployments and creating training materials.
Work at ECS
Neil Leach has been employed at ECS as a Field Service Engineer since 2007. In this role, he has dedicated 17 years to supporting and managing the national fleet of mail processing machines and infrastructure for the United States Postal Service. His responsibilities include managing the deployment of upgraded HP Proliant servers and Linux-based virtual machine software. Additionally, he creates operational agendas for peak seasons and administers preventive maintenance audits.
Previous Experience at Harris Corporation
Prior to his current position, Neil Leach worked at Harris Corporation as an Engineering Technician III from 2004 to 2007. During his three years there, he gained valuable experience that contributed to his technical skills and knowledge in the field of engineering.
Education and Expertise
Neil Leach studied at Universal Technical Institute, where he earned an Associate of Occupational Studies degree in Automotive & Diesel Technology from 1995 to 1996. He later attended Southern Nazarene University, achieving a Bachelor of Science in Business Administration from 2008 to 2011. He also holds a Microsoft Certified Professional (MCP) certification, which further enhances his technical qualifications.
Training and Mentorship
In his role, Neil Leach creates and implements training materials for onboarding new hires. He also provides mentoring to ensure that new employees are well-prepared for their responsibilities. His contributions include authoring and publishing technical bulletins, newsletters, knowledgebase articles, and official national maintenance directives.
Continuous Improvement Practices
Neil Leach utilizes various methodologies for continuous improvement, including Lean Six Sigma (LSS), Failure Mode and Effects Analysis (FMEA), Gemba, and Kaizen. He performs data trending and benchmark analysis to identify areas for improvement within the operational processes he oversees.