Ryan Palmatary
About Ryan Palmatary
Ryan Palmatary serves as a Help Desk Coordinator at ECS in Norman, Oklahoma, a position he has held since 2019. He has a background in IT support, having previously worked at L3 Communications, Harris Corporation, and Best Buy.
Current Role at ECS
Ryan Palmatary has been serving as a Help Desk Coordinator at ECS since 2019. In this role, he is responsible for providing technical support and assistance to users, ensuring that IT services run smoothly. His experience in this position spans over five years, during which he has developed skills in troubleshooting and problem resolution within a help desk environment.
Previous Experience in IT Support
Prior to his current role, Ryan worked at Harris Corporation as a Desktop Support Technician from 2011 to 2014. His responsibilities included providing technical support for desktop systems and assisting users with various IT-related issues. Before that, he spent five years at Best Buy as part of the Geek Squad, where he gained foundational experience in customer service and technical support.
Early Career at L3 Communications
Ryan began his career in IT support at L3 Communications, where he worked as an NSC Agent from 2009 to 2011. During his two years in this role, he operated in the Oklahoma City area, focusing on providing technical assistance and support to clients.
Education and Certifications
Ryan studied at Francis Tuttle Technology Center, where he completed a program focused on becoming a Microsoft Certified Systems Administrator. He achieved this certification in 2009, which has contributed to his expertise in IT support and systems administration.