Trevor Sheppard
About Trevor Sheppard
Trevor Sheppard is an SCCM Administrator with extensive experience in technical support and systems management. He has worked for various companies, including Inserso Corporation and Goldbelt Raven, and holds an MBA in Technology Management.
Current Role as SCCM Administrator at ECS
Trevor Sheppard has been serving as an SCCM Administrator at ECS since 2019. In this role, he is responsible for maintaining and troubleshooting System Center Configuration Manager (SCCM) systems. His experience in this position spans over five years, contributing to the organization's IT infrastructure and support capabilities in the San Antonio, Texas area.
Previous Experience in Technical Support
Before joining ECS, Trevor Sheppard worked as a Technical Support Specialist at Inserso Corporation from 2013 to 2015. He also held a similar position at Goldbelt Raven from 2011 to 2013 in the San Antonio, Texas area. His background in technical support has provided him with a solid foundation in IT service management.
SCCM Administration at Xtreme Solutions, Inc.
Trevor Sheppard worked as an SCCM Administrator at Xtreme Solutions, Inc. from 2015 to 2017. During this time, he gained extensive experience in managing SCCM systems, which has been integral to his current role at ECS. His involvement in SCCM since at least 2015 highlights his commitment to this area of expertise.
Educational Background in Business and Technology
Trevor Sheppard holds a Master of Business Administration (MBA) with a focus on Technology Management from the University of Phoenix, which he completed from 2009 to 2012. He also earned a Bachelor of Business Administration (B.B.A.) in Computer and Information Sciences from Alabama State University, studying from 2005 to 2009. His educational background supports his technical expertise and administrative capabilities.
Expertise in Active Directory Management
Trevor Sheppard possesses expertise in Active Directory (AD) management. This skill is essential for managing user accounts, permissions, and security settings within an organization's IT environment. His knowledge in this area complements his responsibilities as an SCCM Administrator.