Jennifer Fu
About Jennifer Fu
Jennifer Fu is a Customer Success Manager currently working at Eden Workplace in New York. She has a diverse background in customer success, project management, and marketing, with previous roles at companies such as bhounce, Schlesinger Associates, and Feather.
Current Role at Eden Workplace
Jennifer Fu serves as a Customer Success Manager at Eden Workplace, a position she has held since 2021. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Her responsibilities include managing client relationships and addressing any issues that arise, contributing to the overall success of the company.
Previous Experience at Eden Inc.
Jennifer Fu has extensive experience at Eden Inc., where she held multiple roles. She worked as an Account Manager/Project Manager from 2017 to 2018 for one year in the San Francisco Bay Area. Later, she transitioned to the role of Enterprise Account Manager/Project Manager from 2019 to 2020 for seven months in New York, New York. Her work involved managing projects and client accounts, which helped develop her skills in customer success.
Professional Background
Before her tenure at Eden Inc., Jennifer held various positions that contributed to her professional development. She worked as a Qualitative Assistant at Schlesinger Associates from 2016 to 2017 for eleven months. Additionally, she served as a Sales Specialist at Vilebrequin for six months in 2016. Her experience also includes a role as Director of Marketing / Operations Manager at bhounce for five months in 2016.
Education and Academic Background
Jennifer Fu studied at the University of California, Berkeley, where she earned a B.A. in Psychology from 2013 to 2017. Additionally, she studied at Universitat de Barcelona, focusing on Psychology and International Business during her study abroad program from 2015 to 2016. This academic background has provided her with a solid foundation for her career in customer success.
Teaching Experience
Jennifer has experience as an English/Chinese Tutor at Universitat de Barcelona from 2015 to 2016 for eight months. This role involved teaching language skills, further enhancing her communication abilities and cultural understanding.