Holly Olson
About Holly Olson
Holly Olson is a Senior Account Manager with extensive experience in account management and strategic initiative development. She has a proven track record of enhancing member engagement and achieving multi-year renewals for key accounts across various organizations.
Work at Eden Health
Holly Olson has been serving as a Senior Account Manager at Eden Health since 2022. In this role, she focuses on managing key accounts and enhancing client relationships. Her responsibilities include developing strategic initiatives that align with client needs and drive engagement. Olson's experience in account management allows her to effectively implement programs that support the company's objectives.
Previous Experience in Account Management
Prior to her current position, Holly Olson worked at Matrix Medical Network as the Director of Account Management from 2019 to 2022. She also held the role of Client Success Manager at TimelyMD for one year in 2018-2019. Earlier in her career, she spent four years as an Account Manager at Healthways from 2006 to 2010, and later at Tivity Health as an Account Manager from 2015 to 2017. These roles contributed to her expertise in client engagement and account management.
Strategic Initiative Development
Holly Olson specializes in the development and implementation of strategic initiatives aimed at increasing member engagement. She has a proven track record of translating business plans into actionable programs through collaboration. Olson has successfully increased Net Promoter Scores (NPS) across her managed accounts by aligning products with client needs and implementing upsell strategies.
Education and Expertise
Holly Olson earned a Bachelor of Arts in Psychology from Augustana College, where she studied from 1982 to 1986. Her educational background provides her with a strong foundation in understanding client behavior and engagement strategies. This knowledge supports her professional focus on strategic initiative development and account management.