Jennifer Geisz
About Jennifer Geisz
Jennifer Geisz serves as the Healthcare Navigation Manager of Operations at Eden Health, where she has successfully implemented over ten new features to enhance the company's core product. With a background in Business Administration from Penn State University, she has previously held the position of Claims & Benefits Manager at Accolade, Inc., focusing on employee engagement and quality assurance.
Work at Eden Health
Jennifer Geisz serves as the Healthcare Navigation Manager in Operations at Eden Health. She has been with the company since 2021, working remotely. In her role, she has innovated and implemented over ten new features and enhancements to the company's core product, including Automated ID Card Collection and Eligibility Verification. Geisz collaborates with various departments, including Clinical, Product, and Customer Success, to drive product innovation and improve service delivery.
Previous Experience at Accolade, Inc.
Before joining Eden Health, Jennifer Geisz worked at Accolade, Inc. as a Claims & Benefits Manager from 2017 to 2021. During her tenure, she focused on employee engagement through regular one-on-one meetings and quarterly reviews. Geisz implemented a Quality Assurance program that resulted in a 140% increase in daily metrics by optimizing over 15 work streams. Her role involved close collaboration with teams to enhance operational efficiency.
Education and Expertise
Jennifer Geisz studied at Penn State University, where she earned a Bachelor of Science in Business Administration and Management from 1999 to 2005. Her educational background provides a strong foundation for her roles in healthcare operations and management. Geisz's expertise includes healthcare navigation, claims management, and operational enhancements, which she applies in her current and previous positions.
Achievements in Healthcare Operations
Throughout her career, Jennifer Geisz has achieved significant milestones in healthcare operations. At Eden Health, she has successfully implemented more than ten new features to enhance the core product. Additionally, her work with the Revenue Cycle team has focused on driving incoming revenue and improving billing accuracy. Her initiatives have contributed to operational improvements and increased efficiency within the organizations she has worked for.