Sarah Jacobs Morin
About Sarah Jacobs Morin
Sarah Jacobs Morin is a Senior Account Manager at Eden Health, where she has worked since 2022. With a background in client services and a degree in Behavioral Biology from The Johns Hopkins University, she specializes in customer retention, process improvement, and team collaboration.
Work at Eden Health
Sarah Jacobs Morin has been serving as a Senior Account Manager at Eden Health since 2022. In this role, she focuses on driving customer retention and growth through effective program management and client services. Her expertise in performance forecasting and customer segmentation supports her efforts in delivering tailored solutions that align with client needs.
Previous Experience at Med-IQ
Prior to her current position, Sarah worked at Med-IQ for a total of eight years in various roles. She held the position of Director, Client Services from 2020 to 2022, where she was responsible for overseeing client relationships and service delivery. Before that, she served as Senior Client Account Manager from 2014 to 2020, and as Operations Coordinator from 2013 to 2014, gaining extensive experience in client management and operational processes.
Education and Expertise
Sarah earned her Bachelor of Arts in Behavioral Biology from The Johns Hopkins University. Her educational background complements her professional expertise in process creation and improvement, particularly within SaaS and PaaS environments. She values collaboration and team dynamics, which enhances her ability to achieve organizational goals.
Coaching Experience
In addition to her corporate roles, Sarah has a significant coaching background. She has been the Varsity Field Hockey Coach at St. Mary's Academy in Englewood, Colorado, since 2013. Previously, she also served as the JV Field Hockey Coach at the same institution from 2012 to 2013. Furthermore, she has been involved in synchronized swimming coaching at Crestmoor Community Association since 2007.
Skills and Specializations
Sarah possesses a range of skills that enhance her professional effectiveness. She is proficient in Salesforce and MS Office Suite, which are essential for account management tasks. Her experience includes conflict resolution and onboarding processes, contributing to her ability to deliver services that positively impact customer business goals.