Amber Zerger, Shrm Cp
About Amber Zerger, Shrm Cp
Amber Zerger is a Senior Operations Manager at Edgile, where she has worked since 2019. She has a background in psychology and mental health counseling, and she facilitates staffing processes for a large team of consultants while managing recruiting metrics and third-party recruiter relationships.
Work at Edgile
Amber Zerger has been employed at Edgile as a Senior Operations Manager since 2019. In this role, she facilitates the staffing and resource demand planning process for over 180 consultants, ensuring that the organization meets its operational needs. Amber oversees recruiting metrics reporting and communication for more than 50 open hiring requisitions, utilizing Greenhouse ATS to streamline the recruitment process. Additionally, she manages relationships and contracting documentation with over 20 third-party recruiters, which is essential for maintaining a robust talent pipeline.
Previous Experience at New Horizons Computer Learning Centers
Before joining Edgile, Amber Zerger worked at New Horizons Computer Learning Centers as the Director of Business Efficiencies for a brief period in 2019. During her three-month tenure in Austin, TX, she focused on enhancing operational efficiencies within the organization. This role contributed to her expertise in managing business processes and improving organizational performance.
Education and Expertise
Amber Zerger holds a Bachelor of Arts (B.A.) in Psychology from The University of Texas at Austin, where she studied from 2004 to 2008. She furthered her education by obtaining a Master of Science in Education (M.S. Ed) in Mental Health Counseling/Counselor from Old Dominion University, completing her studies from 2011 to 2013. This educational background provides her with a strong foundation in both psychological principles and counseling practices, which are beneficial in her current role.
Mentorship Program Management
In her capacity as Senior Operations Manager at Edgile, Amber Zerger is responsible for the execution and success of the company's employee mentor program. This initiative is designed to foster professional development and support within the organization, contributing to employee engagement and retention.