Jenae Mena
About Jenae Mena
Jenae Mena is a seasoned Business Analyst at Southern California Edison, where she has worked since 2013 and currently serves as a Business Operations Analyst, Sr. Specialist. She has extensive expertise in circuitry and grid systems, outage management, and business process improvement.
Work at Southern California Edison
Jenae Mena has been employed at Southern California Edison (SCE) in various roles since 2005. Currently, she serves as a Business Operations Analyst, Sr. Specialist, a position she has held since 2019 at the Rancho Cucamonga office. Prior to this, she worked as a Business Analyst II for 11 years, starting in 2013. Her earlier roles at SCE include T&D Business Analyst and T&D Administrative Aide III, where she gained extensive experience in utility operations and project management.
Education and Expertise
Jenae Mena earned a Bachelor of Science degree in Business Organizational Management from the University of La Verne. Her educational background complements her professional expertise in SCE's Circuitry & Grid Systems and Outage Management System. She possesses strong skills in Business Process Improvement and Change Management, which are critical in her current role.
Background in Customer Service
Jenae Mena has a strong background in Customer Service within the utilities industry. This experience has been integral to her roles at Southern California Edison, where understanding customer needs and improving service delivery are essential components of her work.
Career Progression at Edison International
Jenae Mena has been associated with Edison International since 2005, where she has developed her career over 19 years. Her journey includes various positions that have allowed her to build a comprehensive understanding of the utilities sector. This extensive experience has contributed to her professional development and expertise in business analysis.
Previous Roles and Responsibilities
Throughout her career at Southern California Edison, Jenae Mena has held multiple positions, including T&D Business Analyst and Administrative Aide II. Her responsibilities have included analyzing data, supporting operational processes, and assisting in project management. These roles have provided her with a diverse skill set applicable to her current position.