Arjun Seth
About Arjun Seth
Arjun Seth is a Global Account Manager at EDITED, specializing in managing a global book of business with an annual recurring revenue exceeding $5 million. He has extensive experience in customer success and account management across various industries, including e-commerce and healthcare.
Current Role at EDITED
Arjun Seth serves as a Global Account Manager at EDITED, a position he has held since 2023. In this role, he successfully manages a global book of business, overseeing an Annual Recurring Revenue (ARR) of over $5 million. He empowers accounts to integrate best practices into their daily operations, contributing to sustained growth over a three-year period. His responsibilities include strategy enablement, which often requires travel and in-person engagement with clients.
Previous Experience in Customer Success
Before joining EDITED, Arjun Seth worked at Contently as a Customer Success Manager from 2020 to 2021. During his tenure, he guided a book of 15 accounts, leading to a significant increase in Net Revenue Retention (NRR) from $900,000 to $1.5 million over 16 months. He played a pivotal role in creating over 1,000 articles, video campaigns, and infographics that aligned with client strategies, showcasing his expertise in customer engagement and content creation.
Background in Marketing and Brand Management
Arjun has extensive experience in marketing and brand management, having worked at JPMorgan Chase & Co. as a Brand Manager and later as a Senior Brand Manager from 2016 to 2018. He also held positions at ICUC as a Strategic Account Manager and at Conductor as a Customer Success Director and Enterprise Account Director. His roles involved working with Fortune 500 clients across various industries, including e-commerce, healthcare, and entertainment, emphasizing his adaptability and industry knowledge.
Educational Background
Arjun Seth studied at The George Washington University, where he earned a Bachelor of Arts in English from 2008 to 2012. Prior to that, he attended Queens High School for the Sciences at York College, graduating in 2008. He also completed his early education at Kew Forest School from 1996 to 2004, which provided a foundation for his academic and professional journey.
Contributions to the Fashion AI Industry
Arjun has gained experience in the Fashion AI industry, where he has applied his skills in strategy enablement and client engagement. His work in this sector has involved collaborating with a diverse array of clients, helping them recognize the significance of their Organic Search channels and strategies. This experience highlights his ability to adapt to industry-specific needs and drive client success.