Hannah O'rourke

Customer Success Principal Retail Strategist @ EDITED

About Hannah O'rourke

Hannah O'Rourke is a Principal Retail Strategist in Customer Success at EDITED, where she has worked since 2021. She has a background in retail strategy and buying, with previous roles at EDITED and Dorothy Perkins, and holds degrees in Fashion Buying and Management and International Management.

Current Role at EDITED

Hannah O'Rourke currently holds the position of Customer Success - Principal Retail Strategist at EDITED. She has been in this role since 2021, contributing to the company's focus on enhancing customer experiences and retail strategies. Her expertise in customer success and retail strategy is pivotal in guiding clients to effectively utilize EDITED's data-driven insights.

Previous Experience at EDITED

Hannah O'Rourke has a substantial history with EDITED, having worked there for a total of three years. She started as a Customer Success - Retail Strategist from 2018 to 2020, where she developed her skills in retail strategy. Following this, she advanced to the role of Customer Success - Senior Retail Strategist from 2020 to 2021, further enhancing her expertise in the retail sector.

Experience in Buying at Dorothy Perkins

Before her tenure at EDITED, Hannah O'Rourke worked at Dorothy Perkins, part of Arcadia Ltd, as a Buyer from 2016 to 2018. In this role, she focused on purchasing strategies and inventory management, gaining valuable experience in the retail buying process.

Educational Background in Fashion and Management

Hannah O'Rourke studied Fashion Buying and Management at the Dublin Institute of Technology, where she earned a Postgraduate Diploma from 2015 to 2016. Additionally, she holds a Bachelor of Science (BSc) in International Management from The University of Manchester, which she completed from 2010 to 2014. Her educational background supports her expertise in retail strategy and customer success.

Internship Experience at Primark

In 2015, Hannah O'Rourke gained practical experience as a Buying Intern at Primark Stores Limited. This two-month internship in County Dublin, Ireland, provided her with foundational knowledge in the buying process within a retail environment.

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