Juliet Shepherd
About Juliet Shepherd
Juliet Shepherd is a Principal Account Manager at EDITED, with a background in account management and customer success. She has experience in various roles across retail and consulting, and she founded a sustainable swimwear brand called ULU Swim and Surf.
Current Role as Principal Account Manager
Juliet Shepherd currently serves as a Principal Account Manager at EDITED, a position she has held since 2021. In this role, she manages executive, mid-level, and project relationships among a diverse set of customers. Her focus is on turning clients into ambassadors for the brand, enhancing customer engagement and satisfaction. Juliet's responsibilities include identifying trends in client usage to develop integration plans that promote product adoption.
Previous Experience at EDITED
Juliet Shepherd previously worked at EDITED as an Account Manager from 2018 to 2020. During her two years in this role, she gained valuable experience in managing client accounts and understanding the retail landscape. Her time at EDITED laid the foundation for her current position, where she continues to leverage her insights into customer needs and market dynamics.
Work History at BrightEdge and HOLLISTER CO
In 2021, Juliet Shepherd worked as a Customer Success Manager at BrightEdge for eight months. This role involved ensuring customer satisfaction and success with the company's products. Prior to that, she was an Assistant Manager at HOLLISTER CO for six months in 2017, where she gained experience in retail management and customer service.
Educational Background in Business and Retail
Juliet Shepherd holds a Bachelor's degree in Business Economics from the University of Exeter, which she completed from 2012 to 2015. She also studied at the University of the Arts London, where she completed a Buying & Merchandising Short Course in 2014. Additionally, she attended Headington School from 2007 to 2012, where she laid the groundwork for her academic and professional pursuits.
Entrepreneurial Venture with ULU Swim and Surf
Juliet Shepherd founded ULU Swim and Surf, a sustainable swimwear brand tailored for surfing and watersports. This venture reflects her commitment to sustainability and innovation within the retail sector, showcasing her entrepreneurial spirit and understanding of market needs.