Kristina M.
About Kristina M.
Kristina M. serves as the Global Vice President of Customer Success at EDITED, where she has worked since 2022. She has extensive experience in the fashion industry, having held various roles at EDITED and Debenhams, and holds a degree in Law from Newcastle University.
Current Role at EDITED
Kristina M. serves as the Global Vice President of Customer Success at EDITED, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and driving success for clients in the fashion industry. Her leadership is pivotal in aligning customer needs with the company's strategic objectives.
Previous Experience at EDITED
Kristina M. has extensive experience at EDITED, where she worked in various roles from 2015 to 2022. She served as Retail Strategist from 2015 to 2017, followed by a position as Retail Strategy Director from 2017 to 2018. She was also the Vice President of Customer Success from 2018 to 2022. Her tenure at EDITED contributed to her expertise in customer success and retail strategy.
Experience in the Fashion Industry
Kristina M. has a strong background in the apparel and fashion industry. She has held positions that include Assistant Merchandiser at Miss Selfridge and Debenhams, where she gained experience in merchandising and allocation. This foundation has informed her approach to customer service management and trend analysis within the fashion sector.
Educational Background
Kristina M. studied at Newcastle University from 2007 to 2010, where she focused on Law, Politics, and Business. She achieved a degree in Law, which has provided her with a solid understanding of the legal and business frameworks relevant to her roles in the fashion industry.
Expertise in SaaS
Kristina M. possesses significant experience in Software as a Service (SaaS) within the fashion industry. Her knowledge in this area supports her current role in customer success, where she leverages technology to enhance client experiences and operational efficiencies.