Lauren Reid

Customer Support Manager @ EDITED

About Lauren Reid

Lauren Reid is a Customer Support Manager with extensive experience in retail strategy and merchandising. She has worked at various companies including Ted Baker, Debenhams, and EDITED, where she currently holds her position since 2021.

Current Role at EDITED

Lauren Reid serves as the Customer Support Manager at EDITED, a position she has held since 2021. In this role, she is responsible for overseeing customer support operations and ensuring high levels of customer satisfaction. Her experience in retail strategy and management contributes to her effectiveness in this position.

Previous Experience at EDITED

Before becoming Customer Support Manager, Lauren held several positions at EDITED. She worked as a Retail Strategist from 2018 to 2020, followed by a role as Senior Retail Strategist from 2020 to 2021. These roles involved developing retail strategies and enhancing operational efficiency within the company.

Experience at Ted Baker

Lauren worked at Ted Baker as an Assistant Merchandiser from 2016 to 2018. During her time there, she contributed to merchandising efforts, focusing on product selection and inventory management in the London office.

Background in Retail Management

Lauren Reid studied Retail Management at the University of the Arts London, where she earned a Foundation Degree in Fashion Retail Management from 2012 to 2014. This educational background provided her with essential knowledge and skills applicable to her career in retail.

Early Career at Debenhams and Nike

Lauren began her career in retail at Nike as a Sales Assistant from 2012 to 2014. She then transitioned to Debenhams, where she held various roles including Women's Accessories Allocator and Senior Allocator, gaining valuable experience in inventory and allocation processes.

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